🚚 Powertrail E-Bike Shipping Policy
At Powertrail E-Bike, we aim to get your electric bike to your doorstep as fast, safe, and hassle-free as possible. Here’s everything you need to know about our shipping process.
📦 Processing Time
- Orders are processed within 1–3 business days after payment.
- During peak seasons, processing may take 1–2 additional days.
- Tracking details will be emailed once your order is shipped.
🌍 Shipping Coverage
We currently ship to [USA, EUROPE AND ASIA ]. If you’re unsure about your location, contact us at sales@powertraillebike.com.
🚛 Shipping Methods & Delivery Time
| Shipping Type | Estimated Delivery Time | Cost |
|---|---|---|
| Standard Shipping | 5–10 business days | Free on all e-bikes |
| Express Shipping | 2–5 business days | Varies by location |
*Delivery times may vary due to carrier delays or customs inspections.
🎯 Tracking Your Order
We’ll send a tracking number once your order ships. You can also contact us anytime to check your delivery status.
🚫 Missed / Delayed Deliveries
- Please ensure your shipping address is accurate.
- Re-delivery fees may apply if incorrect details are provided.
- If your package is lost or damaged, contact us right away.
🌐 International Shipping
If we ship internationally:
- Customs duties and taxes are the responsibility of the buyer.
- Shipping delays may occur due to customs clearance procedures.
🙏 Questions?
We’re here to help. Email us at sales@powertraillebike.com with any shipping questions.